POST FILING SERVICES MEMBERSHIP AGREEMENT

POST FILING SERVICES MEMBERSHIP

AGREEMENT

FileYourTaxes.com will provide the enumerated services listed within this agreement to members in association with the tax return listed on the membership certificate in consideration for the applicable membership fee and compliance with all applicable terms set forth herein (Agreement).

CLARIFICATION OF TERMS

In this agreement, “you” and “your” refer to the Member(s). “We“, “us“, or “our“, refer to FileYourTaxes.com, the company providing services. “IRS” refers to the Internal Revenue Service and “State” refers to any state income tax authority.

Covered Tax Return means a return that is listed as covered under the membership.

Generally each tax return is enrolled separately under a separate membership. Covered Tax Returns will be limited to one Federal — Internal Revenue Service (IRS) Personal Income Tax Return for a given tax year.

IRS Correspondence or Notices means any letter from the IRS pertaining to an individual income tax return for which you are listed as the taxpayer or spouse. Members are natural persons listed as either a taxpayer, or in the case of a married filing joint return, both the taxpayer and the spouse listed on a the Covered Tax Return. The memberships are not transferable.

Membership is a state of benefit extended by FileYourTaxes.com to the Members as defined and limited by this Agreement. Membership Date means the date that FileYourTaxes.com receives your membership application and payment in full and your application is approved. Your Acceptance Date appears on the membership certificate. Period of Membership is the period of time for which services are available for a Covered Tax Return. Unless otherwise provided in writing, this period begins on the Membership Date and ends on April 15th of the fourth year after the tax year of the Covered Tax Return. For example the Period of Membership for a Tax Year 2014 return (normally filed during the calendar year 2015 tax season) will be the Membership Date through April 15, 2018. Services are the products services offered by us during the Period of Membership.

CONFIDENTIALITY & PRIVACY

FileYourTaxes.com is an IRS approved eFile provider and complies with applicable laws and regulations regarding confidentiality of taxpayer information, including IRC 7216 where applicable. Your personal information will not be disclosed or sold to any persons or firms without your specific authorization.

SERVICES

During the Period of Membership, the following Services will be available to Members.

IRS Correspondence/Notice Service : IRS Correspondence Service will assist Members to respond to specific letters from the IRS regarding a Covered Tax Return. THIS SERVICE IS DESIGNED TO ASSIST IN RESPONDING TO WRITTEN CORRESPONDENCE AND DOES NOT PROVIDE FOR IN-PERSON REPRESENTATION OR REPRESENTATION IN AN IRS AUDIT REGARDLESS OF ITS LOCATION. A list of the IRS Notices covered and any limitations to the specific notice is provided in Appendix A.

Federal Tax Return Amendments Service : For Covered Returns originally electronically filed and accepted using the FileYourTaxes.com systems, Members may generate on their own, one IRS Form 1040-X tax return amendment using the do it yourself system. The amendment will be made available to download, print, sign, and mail to the IRS.

Document Storage Service : Members will be able to upload and store tax return related documents such as Forms W-2 and 1099 or Earned Income Tax Credit due diligence required documentation electronically.

Ability to Print Returns : Members will be able to print copies of the covered returns constructed and eFiled by FileYourTaxes.com throughout the period of membership.

RESPONSIBILITIES

We offer you an OnLine service. In general, our responsibility will be to operate a website to deliver the Services to you. Your responsibility will be to ensure your registration is complete at our website. To access our website you will need a username and password. You must keep this username and password secure and not share it with other people. If you share your username and password or use the same username and password for other uses, other people having access to your username and password may gain access to your personal information everywhere this username and password combination is used. You must also keep your contact information including your phone number, eMail address, and physical address current so we can contact you about your membership and the Services.

Each individual Service has its own additional responsibilities and these responsibilities are described below.

IRS Correspondence Service : Our responsibility will be to provide you with a written response for you to provide to the IRS in response to a notice they send to you. All transactions and communication will be in English.

Your responsibility will be to provide us the information we need to develop a written response to the letter from the IRS.

This means that you must do the following:

To contact us, go to our website, login, and follow the instructions to report a letter from the IRS.

If you contact us more that 14 days after your first notice, it is possible a response may not be

available before the required response date on the letter, or additional fees may apply.

Provide a signed IRS Form 2848 Power of Attorney and Declaration of Representative.

This is so we can discuss your return with the IRS if necessary.

Provide a return transcript. You can obtain a free electronic transcript at IRS.gov that you can provide to us for the year and tax return pertaining to your letter or notice.

Provide additional information. IRS Correspondence often requires information beyond what was provided on the tax return. In some cases the notice may request documents to prove or substantiate a position, claim, or other statement on the tax return. In order to benefit from this service, you must provide copies of this additional information in the time specified if and when we request it. You are responsible for any expenses related to obtaining these documents.

Follow our advice. We ask that you comply with the procedure and strategy that we prescribe and that you submit the exact response we generate for you to the IRS. If you are are unable or choose not to follow the procedure and strategy, modify the response we generate for you, or do not send the response we generate for you, we will not be able to respond to subsequent letters from the IRS and cannot be responsible for the outcome of your situation and reserve the right to cease providing Services.

Provide accurate and pertinent information. You must provide all of the information required timely, accurately, and truthfully.

Federal Tax Return Amendments:

Our responsibility will be to allow you to log in to our secure website to make changes to your return and to download and print an IRS Form 1040-X tax return amendment and the amended tax return forms and documents. We are not your tax preparer and cannot provide you tax advice.

Your responsibility will be to make the changes to your return and mail the amendment to the IRS. If you will need to amend a state tax return filing, you can use the federal amendment and the amended forms and documents to manually generate a state amendment.

This means you will:

Make changes to your return. You will use our do-it-yourself tax software to make any changes to your return. We are not your tax return preparer and cannot provide you tax advice during the amendment process.

Print the amendment. Once you complete making changes to your return, you can add additional details required by the IRS Form 1040-X and download or print the IRS Form 1040-X.

In order to complete the amendment process you will need to print out the IRS Form 1040-X and any additional supporting amended forms and documents required to show the changes made to your return.

Sign the Amendment. The IRS requires that amendments, like tax returns, are signed by the

taxpayer and, if filing a joint return, both the taxpayer and the spouse.

Mail the amendment to the IRS. The IRS does not accept amended returns electronically, so

it must be mailed to the IRS at the address provided.

Document Storage:

Our responsibility will be to allow you to upload PDF formatted files to our website for storage and retrieval during the Membership Period. Your responsibility will be to ensure what you upload is related to tax return information and does not contain malicious or objectionable content and non-tax related documents.

LIMITATIONS & EXCLUSIONS

ALL OF THE SERVICES WE OFFER ARE ONLY AVAILABLE DURING THE PERIOD OF MEMBERSHIP. ALL OF THE SERVICES ARE MADE AVAILABLE OVER THE INTERNET THROUGH OUR SECURE WEBSITE. DUE TO THE NATURE OF THE INTERNET AND INTERNET ACCESS, IT IS POSSIBLE THAT FROM TIME TO TIME YOU MAY NOT BE ABLE TO ACCESS THE SERVICES. YOU UNDERSTAND AND AGREE THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGES, COSTS, OR OTHER INJURY YOU MAY INCUR DUE TO THE SERVICES NOT BEING AVAILABLE TO YOU. IN ALL CASES, YOU UNDERSTAND AND AGREE THAT OUR LIABILITY IS LIMITED TO THE FEE YOU PAID FOR THE MEMBERSHIP FOR THE COVERED RETURN. IN NO CASES WILL WE PAY ADDITIONAL TAX OWED OR PENALTIES AND INTEREST ASSESSED BY THE GOVERNMENT.

Each individual service has its own additional limitations & exclusions that are described below.

IRS Correspondence Service:

WE WILL ONLY HELP DEVELOP A RESPONSE FOR YOU TO THE IRS NOTICES ENUMERATED IN APPENDIX A. THERE MAY ALSO BE ADDITIONAL LIMITATIONS BASED ON THE TYPE OF NOTICE. WE DO NOT PROVIDE LEGAL ASSISTANCE, NOR DO WE REPRESENT OUR MEMBERS IN COURT INCLUDING BUT NOT LIMITED TO FEDERAL, STATE, OR TAX COURT. WE DO NOT PROVIDE ASSISTANCE RESPONDING TO ISSUES OF CIVIL OR CRIMINAL FRAUD, WHETHER ACTUAL OR ALLEGED. WE DO NOT PROVIDE ASSISTANCE IN RESPONDING TO SUBPOENAS. WE DO NOT PROVIDE ANY RECONCILIATION OR OTHER BOOKKEEPING SERVICES. WE DO NOT PROVIDE IRS CORRESPONDENCE SERVICE TO ISSUES WHERE YOU DID NOT PROVIDE US THE ORIGINAL NOTICE IN A TIMELY MANNER. IF YOU PROVIDE US A SECOND OR SUBSEQUENT NOTICE WITHOUT HAVING PROVIDED THE ORIGINAL NOTICE, OR PROVIDE THE ORIGINAL NOTICE LATE, ADDITIONAL FEES MAY APPLY OR WE WILL NOT BE ABLE TO PROVIDE THE SERVICE. WE CANNOT GUARANTEE AN OUTCOME TO YOUR SITUATION. THE IRS OR STATE HAS THE ULTIMATE AUTHORITY IN DECIDING TO ACCEPT A WRITTEN RESPONSE AND MAY MAKE DECISIONS THAT ARE NOT THE DESIRED OUTCOME TO THE MEMBER. WE WILL CONTINUE TO SUPPORT SUBSEQUENT LETTERS INCLUDED IN THESE LIMITATIONS.

WE WILL NOT BE RESPONSIBLE FOR ANY ADDITIONAL TAX LIABILITY, PENALTIES, OR

INTEREST CHARGED. WE WILL NOT OFFER THIS SERVICE TO YOU IF ANYONE LISTED ON THE TAX RETURN IS UNDER INVESTIGATION BY IRS CRIMINAL INVESTIGATION (CI). IF YOU COME UNDER IRS CI OR OTHER CRIMINAL INVESTIGATION WHILE WE ARE DEVELOPING A RESPONSE FOR YOU, WE WILL CEASE WORK UNTIL YOU ARE NO LONGER UNDER INVESTIGATION. WE CAN ONLY RESPOND FOR ISSUES RELATED TO THE COVERED TAX RETURN. WE WILL NOT ASSIST YOU IN RESPONDING TO LETTERS REGARDING CORPORATE TAX, PARTNERSHIP TAX, PAYROLL TAX, SALES TAX, PROPERTY TAX, GROSS RECEIPTS TAX, CITY AND LOCAL TAX, TRUSTS, ESTATE AND GIFT TAX, AND COMPLIANCE AUDITS OF PENSION AND PROFIT SHARING PLANS, EVEN IF RELATED TO THE COVERED TAX RETURN.

WE WILL NOT OFFER THIS SERVICE IF YOU ARE A TAX PROTESTER OR PROTEST THE TAXING OF INCOME ON ECONOMIC, RELIGIOUS, LEGAL, OR CONSTITUTIONAL GROUNDS, OR FRIVOLOUS CLAIMS. WE WILL NOT RESPOND TO LETTERS RELATED TO BUSINESS ENTITIES WITH GROSS RECEIPTS EXCEEDING $2 MILLION AND/OR 5 PARTNERS/STOCKHOLDERS/BENEFICIARIES/MEMBERS ARE NOT ELIGIBLE FOR MEMBERSHIP OR IF YOU HAVE AN OWNERSHIP INTEREST IN A CORPORATION, PARTNERSHIP, LLC, LLP, TRUST, ESTATE, OR TAX SHELTER THAT HAS BEEN CONTACTED FOR AN AUDIT. THE COVERAGE WE OFFER IS ONLY FOR ELECTRONICALLY FILED AND ACCEPTED US FEDERAL PERSONAL INCOME TAX RETURNS ONLY.

WE ARE NOT RESPONSIBLE FOR THE EXTRA WORK AND COSTS INVOLVED IF YOU REPORT YOUR NOTICE LATE OR YOU DO NOT COOPERATE OR YOU PROVIDE REQUESTED DOCUMENTATION LATE. IF THIS OCCURS WE MAY CHARGE AN ADDITIONAL FEE OR INFORM YOU THAT WE ARE NOT ABLE TO PROVIDE THE SERVICE. IF THE ORIGINAL IRS CORRESPONDENCE HAS A DATE BEFORE THE MEMBERSHIP DATE WE MAY CHARGE AN ADDITIONAL FEE OR INFORM YOU THAT WE ARE NOT ABLE TO PROVIDE THE SERVICE.

IF THE ORIGINAL IRS CORRESPONDENCE IS FOR A RETURN THAT HAS NOT BEEN FILED OR IS NOT FOR A COVERED TAX RETURN WE MAY CHARGE AN ADDITIONAL FEE FOR INFORM YOU THAT WE ARE NOT ABLE TO PROVIDE THE SERVICE.

Federal Tax Return Amendments:

WE DO NOT PREPARE OR AMEND STATE OR LOCAL INCOME TAX RETURNS. YOU CAN ONLY GENERATE ONE AMENDMENT PER COVERED TAX RETURN. IT IS NOT POSSIBLE TO AMEND A RETURN THROUGH OUR SYSTEM THAT HAS ALREADY BEEN AMENDED.

Document Storage:

WE MAINTAIN THE SOLE AND ABSOLUTE DISCRETION TO DETERMINE IF UPLOADED CONTENT IS MALICIOUS OR OBJECTIONABLE. IF WE, AT OUR SOLE AND ABSOLUTE DISCRETION, DETERMINE THAT MALICIOUS OR OBJECTIONABLE CONTENT IS INTENTIONALLY UPLOADED, OR IT IS NOT REMOVED AFTER NOTIFYING YOU WE MAY TERMINATE SERVICES AND THIS AGREEMENT IMMEDIATELY OR WE MAY REMOVE THE MALICIOUS OR OBJECTIONABLE CONTENT. WE RESERVE THE RIGHT TO INSPECT THE UPLOADED DOCUMENTS. ANY DOCUMENTS UPLOADED TO US BEYOND THOSE ALLOWED MAY BE DESTROYED WITHOUT NOTICE. THERE IS NO EXPECTATION OF PRIVACY REGARDING THE STORED CONTENT.

TERMINATIONS OF MEMBERSHIP AGREEMENT:

We reserve the right to terminate Services and this Agreement upon the breach of any material provision or if your situation falls into any of the limitations or exclusions as listed in this Agreement. We also reserve the right to terminate Services and this Agreement at our sole and absolute discretion if we determine you intentionally post malicious or objectionable content or use the Services for illegal activity or to promote or promulgate illegal activity. We also reserve the right to terminate Services and this Agreement if it becomes unreasonably difficult to fulfill.

Conditions that can render completion of our responsibilities unreasonably difficult include, but are not limited to, failure by you to reasonably fulfill any provision listed as your responsibility under “RESPONSIBILITIES” above, failure to cooperate, or repeated use of abusive, inappropriate, or unprofessional language when communicating with us or the tax agencies. Agreement shall also be deemed void and Services shall be terminated if the appropriate fee has not been paid or has been refunded to you.

GOVERNING LAW

California state law governs this Agreement without regard to its conflicts of laws provisions.

DISPUTES

ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SERVICES OR THIS AGREEMENT WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this provision; the arbitrator shall apply California law to all other matters. Notwithstanding anything to the contrary, any party to the arbitration may at any time seek injunctions or other forms of equitable relief from any court of competent jurisdiction.

WE EACH AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. BY ENTERING INTO THIS AGREEMENT AND AGREEING TO ARBITRATION, YOU AGREE THAT YOU AND TAXAUDIT.COM ARE EACH WAIVING THE RIGHT TO FILE A LAWSUIT AND THE RIGHT TO A TRIAL BY JURY. IN ADDITION, YOU AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR LITIGATE ON A CLASS-WIDE BASIS. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS.

To begin an arbitration proceeding, send a letter requesting arbitration and describing your claim to FileYourTaxes.com, Post Office Box 7657, Oxnard, CA 93031. Arbitration will be conducted by the American Arbitration Association (AAA) before a single AAA arbitrator under the AAA’s rules, which are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees and costs will be governed by the AAA’s rules, but if you are unable to pay any of them, FileYourTaxes.com will pay them for you. In addition, FileYourTaxes.com will reimburse all such fees and costs for claims totaling less than $75,000 unless the arbitrator determines the claims are frivolous. Likewise, FileYourTaxes.com will not seek its attorneys’ fees or costs in arbitration unless the arbitrator determines your claims or defenses are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. The decision of the arbitrator shall be final and not appealable, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. This Section shall survive expiration, termination or rescission of this Agreement.

EXTENT OF RELATIONSHIP

This Agreement establishes no other relationship between the Member and FileYourTaxes.com other than what is stated herein. There is no partnership, joint venture, general agency, or any other business relationship established within this agreement.

ENTIRE AGREEMENT

This Agreement defines the terms and conditions related to the product and services offered. No other promises or representations are made beyond this Agreement.

SEVERABILITY

All terms stated in the Agreement are severable. Invalidity of one part will not affect the validity of other parts.

APPENDIX A — LIST OF SUPPORTED NOTICES AND NOTICE SPECIFIC LIMITATIONS

CP01

This CP01 notice is issued to taxpayers who are victims of identity theft and have verified their identity to the IRS. It informs the taxpayer that the account will be monitored for activity and the prevention of future fraudulent impact.

NO ACTION NEEDED — WE PROVIDE EXPLANATION TO MEMBER, ONLY. CP01A

This notice tells you about the Identity Protection Personal Identification Number (IP PIN) we sent you.

NO ACTION NEEDED — WE PROVIDE EXPLANATION TO MEMBER, ONLY. CP01B

This notice tells you the IRS needs more information from you to process your tax return

accurately.

MAY BE IP PIN RELATED — REQUIRES TAXPAYER TO RESPOND — WE PROVIDE EXPLANATION TO MEMBER, ONLY.

CP01F

This notice invites you to get an Identity Protection Personal Identification Number (IP PIN) and explains its purpose.

NO ACTION NEEDED — WE PROVIDE EXPLANATION TO MEMBER, ONLY.

CP01H

You received a CP 01H notice because we were unable to process your tax return. The IRS has locked your account because the Social Security Administration informed us that the Social Security number (SSN) of the primary or secondary taxpayer on the return belongs to someone who was deceased prior to the current tax year (before January 1, 2014 for a 2014 tax return).

ACTION THROUGH SSA FOR DEAD FILE

If the person to whom the Social Security number belongs is erroneously identified as deceased:

1. Contact the Social Security Administration and have them remove the date of death.

2. Obtain an SSA 2458 letter showing the account has been corrected.

3. Follow the instructions for sending the SSA letter along with other information requested on the CP 01H to the IRS Service Center where you filed your original return.

WE WILL ASSIST IN SUBMITTING THE DOCUMENTS YOU OBTAIN. WILL ALSO PROVIDE EXPLANATION TO MEMBER.

CP03C

You received a tax credit (called the First-Time Homebuyer Credit) for a house you purchased.

You may need to file a form to report a change in ownership to the house you purchased.

WE PROVIDE EXPLANATION TO MEMBER, ONLY.

CP04

Our records show that you or your spouse served in a combat zone, a qualified contingency operation, or a hazardous duty station during the tax year specified on your notice. As a result, you may be eligible for tax deferment.

WE PROVIDE EXPLANATION TO MEMBER, ONLY.

CP05A

We are examining your return and we need documentation.

PROVIDE ASSISTANCE IN ORGANIZING REQUIRED DOCUMENTS.

CP06

We’re auditing your tax return and need documentation from you to verify the Premium Tax Credit (PTC) that you claimed. We are holding all or part of your refund, pending the result of this audit, because of this discrepancy with your PTC.

PROVIDE ASSISTANCE IN ORGANIZING REQUIRED DOCUMENTS.

CP06A

We’re auditing your tax return and need documentation from you to verify the Premium Tax Credit (PTC) that you claimed.

PROVIDE ASSISTANCE IN ORGANIZING REQUIRED DOCUMENTS.

CP08

You may qualify for the Additional Child Tax Credit and be entitled to some additional money.

PROVIDE ASSISTANCE IN ORGANIZING REQUIRED DOCUMENTS/FORMS.

CP09

We’ve sent you this notice because our records indicate you may be eligible for the Earned Income Credit (EIC), but didn’t claim it on your tax return.

PROVIDE ASSISTANCE IN ORGANIZING REQUIRED DOCUMENTS/FORMS.

CP11A

We made changes to your return because we believe there’s a miscalculation involving your Earned Income Credit. You owe money on your taxes as a result of these changes.

WE TO MEMBER, ONLY — ADDITIONAL WORK AND COSTS WILL BE QUOTED.

CP14I

You owe taxes and penalties because you didn’t take out the minimum amount you had to from your traditional individual retirement arrangement (IRA). Or, you put into a tax-sheltered account more than you can legally.

PROVIDE EXPLANATION TO MEMBER, ONLY — ADDITIONAL WORK AND COSTS WILL BE QUOTED IF MITIGATING CIRCUMSTANCES EXIST.

LT16

We may take enforcement action to collect taxes you owe because you have not responded to previous notices we sent you on this matter. We need to hear from you about your overdue taxes or tax returns.

TO MEMBER, AND DETERMINE THE STATUS OF TAXPAYER’S RETURN.

CP18

We believe you incorrectly claimed one or more deductions or credits. As a result, your refund is less than you expected.

TO MEMBER AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

LT18

We have not received a response from you to our previous requests for overdue tax returns.

TO MEMBER AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP19

We have increased the amount of tax you owe because we believe you incorrectly claimed one or more deductions or credits.

TO MEMBER AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP20

We believe you incorrectly claimed one or more deductions or credits. As a result, your refund is less than you expected.

TO MEMBER, AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP21I

We made changes to your tax return for the tax year specified on the notice for Individual Retirement Arrangement (IRA) taxes. You owe money on your taxes as a result of these changes.

TO MEMBER, AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP23

We made changes to your return because we found a difference between the amount of estimated tax payments on your tax return and the amount we posted to your account. You have a balance due because of these changes.

TO MEMBER, AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP27

We’ve sent you this notice because our records indicate you may be eligible for the Earned Income Credit (EIC), but didn’t claim it on your tax return.

TO MEMBER, ONLY — ADDITIONAL WORK AND COSTS WILL BE QUOTED RETURN REQUIRES ADDITIONAL INFORMATION.

CP31

Your refund check was returned to us, so you need to update your address.

TO MEMBER, ONLY.

CP32A

Call us to request your refund check.

TO MEMBER, ONLY.

CP42

The amount of your refund has changed because we used it to pay your spouse’s past due tax debt.

INNOCENT SPOUSE SITUATION ONLY — ADDITIONAL WORK AND COSTS WILL BE QUOTED TO FILE A RETURN REQUIRING ADDITIONAL INFORMATION.

CP54E

Your tax return shows a different name and/or ID number from the information we have for your account. Please provide the requested information.

PROVIDE EXPLANATION TO MEMBER, ONLY—ACTION THROUGH SSA FOR DEAD FILE.

CP54G

Your tax return shows a different name and/or ID number from the information we have for your account. Please provide the requested information.

TO MEMBER, ONLY—ACTION THROUGH SSA FOR DEAD FILE.

CP59

We sent you this notice because we have no record that you filed your prior personal tax return or returns WE PROVIDE ASSISTANCE IN IDENTIFYING THE RETURN IF THE RETURN WAS EFILED AND ACCEPTED. OTHERWISE, ADDITIONAL WORK AND COSTS WILL BE QUOTED TO FILE A RETURN REQUIRING ADDITIONAL INFORMATION.

CP75

We’re auditing your tax return and we need documentation to verify the Earned Income Credit (EIC) that you claimed. The EIC and/or the Additional Child Tax Credit (ACTC) portions of your refund are being held pending the results of this audit. If you claimed the Premium Tax Credit (PTC), that portion of your refund is also being held.

PROVIDE ASSISTANCE TO ORGANIZE REQUIRED DOCUMENTATION BASED ON TAXPAYER DECLARATION AND DIRECTION.

CP75A

We’re auditing your tax return and need documentation to verify the Earned Income Credit (EIC), dependent exemption(s) and filing status you claimed.

PROVIDE ASSISTANCE TO ORGANIZE REQUIRED DOCUMENTATION BASED ON TAXPAYER DECLARATION AND DIRECTION.

CP81

We haven’t received your tax return for a specific tax year. The statute of limitations to claim a refund of your credit or payment for that tax year is about to expire.

IF RETURN WAS EFILED AND ACCEPTED WILL PROVIDE IDENTIFIER FOR THE RETURN.

PERSONAL INCOME TAX ONLY.

CP081

We haven’t received your tax return for a specific tax year. The statute of limitations to claim a refund of your credit or payment for that tax year is about to expire.

IF RETURN WAS EFILED AND ACCEPTED WILL PROVIDE IDENTIFIER FOR THE RETURN. PERSONAL INCOME TAX ONLY.

CP88

We are holding your refund because you have not filed one or more tax returns and we believe you will owe tax.

IF RETURN WAS FILED AND ACCEPTED. OTHERWISE, ADDITIONAL WORK AND COSTS WILL BE QUOTED TO FILE RETURN(S) IN QUESTION.

CP108

You are receiving this notice because you made a payment of $XXXXX on XXXXX, and we can’t determine the correct form or tax year to apply it to.

PROVIDE ASSISTANCE WITH RESPONSE IF RETURN WAS EFILED AND ACCEPTED AND THE PAYMENT IS ASSOCIATED WITH THAT RETURN.

CP75A

We’re auditing your tax return and need documentation to verify the Earned Income Credit (EIC), dependent exemption(s) and filing status you claimed.

TO MEMBER, AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP141C

You are receiving this notice because you did not respond to a previous request for missing or incomplete information on your return and your return is late.

TO MEMBER AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP141I

You are receiving this notice because you did not respond to a previous request for missing or incomplete information on your return.

TO MEMBER, AND RESPONSE ON THE BASIS OF TAXPAYER’S DECLARATION AND DIRECTION.

CP141L

You are receiving this notice because you didn’t file your return by the due date.

TO MEMBER — ADDITIONAL WORK AND COSTS WILL BE QUOTED TO FILE RETURN OR PROVIDE DIRECTION AS TO HOW TO FILE A RETURN.

CP231

Your refund or credit payment was returned to us and we need you to update your current address.

TO MEMBER & ASSISTANCE.

CP259

We show that you are required to file a tax return for the tax periods indicated on your notice but haven’t.

TO MEMBER & ASSISTANCE IF RETURN WAS EFILED BY US AND ACCEPTED.

CP515I

This is a reminder notice that we still have no record that you filed your prior tax return or returns.

TO MEMBER & ASSISTANCE IF RETURN WAS EFILED BY US AND ACCEPTED.

CP516

This is a reminder notice that we still have no record that you filed your prior tax return or returns.

IF RETURN WAS EFILED BY US AND ACCEPTED.

CP518B

This is a final reminder notice that IF RETURN WAS EFILED BY US AND ACCEPTED.

CP518I

This is a final reminder notice that we still have no record that you filed your prior tax return(s).

IF RETURN WAS EFILED BY US AND ACCEPTED.

CP2000

The income and/or payment information we have on file doesn’t match the information you reported on your tax return. This could affect your tax return; it may cause an increase or decrease in your tax, or may not change it at all.

TO MEMBER — ASSIST IN PROVIDING PROPER INFORMATION BASED ON DECLARATION AND DIRECTION OF TP.

CP2057

You need to file an amended return. We’ve received information not reported on your tax return.

TO MEMBER — ADDITIONAL WORK AND COSTS WILL BE QUOTED TO FILE RETURN OR PROVIDE DIRECTION AS TO HOW TO FILE A AMENDED RETURN. IF INCLUDED IN THE BUNDLE< GIVE DIRECTION AS TO HOW TO AMEND THE RETURN ON OUR SYSTEM.

CP2501

You need to contact us. We’ve received information not reported on your tax return.

CP2531

Your Tax Return does not match the information we have on file.

CP2566

We didn’t receive your tax return. We have calculated your tax, penalty and interest based on wages and other income reported to us by employers, financial institutions and others.

IF RETURN WAS EFILED BY US AND ACCEPTED.

POST FILING SERVICES MEMBERSHIP

AGREEMENT

CLARIFICATION OF TERMS

In this agreement, “you” and “your” refer to the Member(s). “We”, “us”, or “our”, refer to FileYourTaxes.com, the company providing services. “IRS” refers to the Internal Revenue Service and “State” refers to any state income tax authority.

Covered Tax Return means a return that is listed as covered under the membership. Generally each tax return is enrolled separately under a separate membership. Covered Tax Returns will be limited to one Federal — Internal Revenue Service (IRS) Personal Income Tax Return for a given tax year.

Period of Membership is the period of time for which services are available for a Covered Tax Return. Unless otherwise provided in writing, this period begins on the Membership Date and ends on April 15th of the fourth year after the tax year of the Covered Tax Return. For example the Period of Membership for a Tax Year 2014 return (normally filed during the calendar year 2015 tax season) will be the Membership Date through April 15, 2018.

Services are the products services offered by us during the Period of Membership.

CONFIDENTIALITY & PRIVACY

SERVICES

During the Period of Membership, the following Services will be available to Members. IRS Correspondence/Notice Service : IRS Correspondence Service will assist Members to respond to specific letters from the IRS regarding a Covered Tax Return. THIS SERVICE IS DESIGNED TO ASSIST IN RESPONDING TO WRITTEN CORRESPONDENCE AND DOES NOT PROVIDE FOR IN-PERSON REPRESENTATION OR REPRESENTATION IN AN IRS AUDIT REGARDLESS OF ITS LOCATION. A list of the IRS Notices covered and any limitations to the specific notice is provided in Appendix A.

Federal Tax Return Amendments Service : For Covered Returns originally electronically filed and accepted using the FileYourTaxes.com systems, Members may generate on their own, one IRS Form 1040-X tax return amendment using the do it yourself system. The amendment will be made available to download, print, sign, and mail to the IRS.

Document Storage Service : Members will be able to upload and store tax return related documents such as Forms W-2 and 1099 or Earned Income Tax Credit due diligence required documentation electronically. Ability to Print Returns : Members will be able to print copies of the covered returns constructed and eFiled by FileYourTaxes.com throughout the period of membership.

RESPONSIBILITIES

Each individual Service has its own additional responsibilities and these responsibilities are described below.

IRS Correspondence Service:

Our responsibility will be to provide you with a written response for you to provide to the IRS in response to a notice they send to you. All transactions and communication will be in English.

Your responsibility will be to provide us the information we need to develop a written response to the letter from the IRS.

This means that you must do the following:

Contact us as soon as you get a letter or notice from the IRS. Do not contact the IRS first. To contact us, go to our website, login, and follow the instructions to report a letter from the IRS. If you contact us more that 14 days after your first notice, it is possible a response may not be available before the required response date on the letter, or additional fees may apply.

Provide a signed IRS Form 2848 Power of Attorney and Declaration of Representative.

This is so we can discuss your return with the IRS if necessary. Provide a return transcript. You can obtain a free electronic transcript at IRS.gov that you can provide to us for the year and tax return pertaining to your letter or notice.

Provide accurate and pertinent information. You must provide all of the information required timely, accurately, and truthfully.

Federal Tax Return Amendments:

This means you will:

Print the amendment. Once you complete making changes to your return, you can add additional details required by the IRS Form 1040-X and download or print the IRS Form 1040-X.

In order to complete the amendment process you will need to print out the IRS Form 1040-X and any additional supporting amended forms and documents required to show the changes made to your return.

Sign the Amendment. The IRS requires that amendments, like tax returns, are signed by the taxpayer and, if filing a joint return, both the taxpayer and the spouse. Mail the amendment to the IRS. The IRS does not accept amended returns electronically, so it must be mailed to the IRS at the address provided.

Document Storage:

Our responsibility will be to allow you to upload PDF formatted files to our website for storage and retrieval during the Membership Period.

Your responsibility will be to ensure what you upload is related to tax return information and does not contain malicious or objectionable content and non-tax related documents.

LIMITATIONS & EXCLUSIONS

ALL OF THE SERVICES WE OFFER ARE ONLY AVAILABLE DURING THE PERIOD OF MEMBERSHIP. ALL OF THE SERVICES ARE MADE AVAILABLE OVER THE INTERNET THROUGH OUR SECURE WEBSITE. DUE TO THE NATURE OF THE INTERNET AND INTERNET ACCESS, IT IS POSSIBLE THAT FROM TIME TO TIME YOU MAY NOT BE ABLE TO ACCESS THE SERVICES. YOU UNDERSTAND AND AGREE THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGES, COSTS, OR OTHER INJURY YOU MAY INCUR DUE TO THE SERVICES NOT BEING AVAILABLE TO YOU. IN ALL CASES, YOU UNDERSTAND AND AGREE THAT OUR LIABILITY IS LIMITED TO THE FEE YOU PAID FOR THE MEMBERSHIP FOR THE COVERED RETURN. IN NO CASES WILL WE PAY ADDITIONALTAX OWED OR PENALTIES AND INTEREST ASSESSED BY THE GOVERNMENT.

Each individual service has its own additional limitations & exclusions that are described below.

IRS Correspondence Service:

WE WILL ONLY HELP DEVELOP A RESPONSE FOR YOU TO THE IRS NOTICES ENUMERATED IN APPENDIX A. THERE MAY ALSO BE ADDITIONAL LIMITATIONS BASED ON THE TYPE OF NOTICE.

WE DO NOT PROVIDE LEGAL ASSISTANCE, NOR DO WE REPRESENT OUR MEMBERS IN COURT INCLUDING BUT NOT LIMITED TO FEDERAL, STATE, OR TAX COURT. WE DO NOT PROVIDE ASSISTANCE RESPONDING TO ISSUES OF CIVIL OR CRIMINAL FRAUD, WHETHER ACTUAL OR ALLEGED. WE DO NOT PROVIDE ASSISTANCE IN RESPONDING TO SUBPOENAS. WE DO NOT PROVIDE ANY RECONCILIATION OR OTHER BOOKKEEPING SERVICES.

WE DO NOT PROVIDE IRS CORRESPONDENCE SERVICE TO ISSUES WHERE YOU DID NOT PROVIDE US THE ORIGINAL NOTICE IN A TIMELY MANNER. IF YOU PROVIDE US A SECOND OR SUBSEQUENT NOTICE WITHOUT HAVING PROVIDED THE ORIGINAL NOTICE, OR PROVIDE THE ORIGINAL NOTICE LATE, ADDITIONAL FEES MAY APPLY OR WE WILL NOT BE ABLE TO PROVIDE THE SERVICE.

WE CANNOT GUARANTEE AN OUTCOME TO YOUR SITUATION. THE IRS OR STATE HAS THE ULTIMATE AUTHORITY IN DECIDING TO ACCEPT A WRITTEN RESPONSE AND MAY MAKE DECISIONS THAT ARE NOT THE DESIRED OUTCOME TO THE MEMBER. WE WILL CONTINUE TO SUPPORT SUBSEQUENT LETTERS INCLUDED IN THESE LIMITATIONS.

WE WILL NOT BE RESPONSIBLE FOR ANY ADDITIONAL TAX LIABILITY, PENALTIES, OR INTEREST CHARGED. WE WILL NOT OFFER THIS SERVICE TO YOU IF ANYONE LISTED ON THE TAX RETURN IS UNDER INVESTIGATION BY IRS CRIMINAL INVESTIGATION (CI). IF YOU COME UNDER IRS CI OR OTHER CRIMINAL INVESTIGATION WHILE WE ARE DEVELOPING A RESPONSE FOR YOU, WE WILL CEASE WORK UNTIL YOU ARE NO LONGER UNDER INVESTIGATION.

WE CAN ONLY RESPOND FOR ISSUES RELATED TO THE COVERED TAX RETURN. WE WILL NOT ASSIST YOU IN RESPONDING TO LETTERS REGARDING CORPORATE TAX, PARTNERSHIP TAX, PAYROLL TAX, SALES TAX, PROPERTY TAX, GROSS RECEIPTS TAX, CITY AND LOCAL TAX, TRUSTS, ESTATE AND GIFT TAX, AND COMPLIANCE AUDITS OF PENSION AND PROFIT SHARING PLANS, EVEN IF RELATED TO THE COVERED TAX RETURN.

PARTNERSHIP, LLC, LLP, TRUST, ESTATE, OR TAX SHELTER THAT HAS BEEN CONTACTED FOR AN AUDIT. THE COVERAGE WE OFFER IS ONLY FOR ELECTRONICALLY FILED AND ACCEPTED US FEDERAL PERSONAL INCOME TAX RETURNS ONLY.

IF THE ORIGINAL IRS CORRESPONDENCE HAS A DATE BEFORE THE MEMBERSHIP DATE WE MAY CHARGE AN ADDITIONAL FEE OR INFORM YOU THAT WE ARE NOT ABLE TO PROVIDE THE SERVICE.

Federal Tax Return Amendments:

Document Storage:

TERMINATIONS OF MEMBERSHIP AGREEMENT

Agreement shall also be deemed void and Services shall be terminated if the appropriate fee has not been paid or has been refunded to you.

GOVERNING LAW

California state law governs this Agreement without regard to its conflicts of laws provisions.